PRESS RELEASES

For Immediate Release

Contact: Shahbaz Shahbazi
  414.232.3623

CUNA Mutual Group selected ProcessArc, Inc. as their
Lean Six Sigma partner.

Milwaukee. September, 2009. CUNA Mutual Group is in the forefront of service organizations striving to streamline product and service delivery through the use of data-driven tools and analysis.  By launching a corporate-wide quality initiative, CUNA Mutual Group is proving its commitment to its customers and their satisfaction.  As a contributor to this endeavor, ProcessArc will provide the tools; coaching and training that will help CUNA Mutual Group realize its goals. 


About CUNA Mutual Group
For more than 70 years, CUNA Mutual Group has worked tirelessly to deliver product and service solutions that meet the unique challenges and needs of credit unions and their members. Our vision is unwavering: to be a trusted business partner who delivers service excellence with customer-focused, best-in-class products and market-driven innovation.
For more information, please visit: http://www.cunamutual.com


About ProcessArc
ProcessArc, Inc. is an innovator in Financial Services Six Sigma and provides business process improvement solutions for the sector.   The firm leverages Six Sigma and Lean methodologies to deliver cost and process-risk reduction while increasing revenue. With a sole focus on the financial sector, the ProcessArc team is GE Six Sigma Master Black Belt certified and has executed over 500 Six Sigma projects delivering over $250 million of benefits. Visit us at www.processarc.com.

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ProcessArc Training - Sreamlining Education for Financial Services

Industry specific training is the foundation to a successful Six Sigma endeavor.

A solid training program will ensure successful projects and successful projects lead to verifiable cost savings and improved customer service. Our proprietary FSSS program integrates three critical quality tools, Six Sigma, LEAN & Change management ensuring applicability.

Visit ProcessArcTraining.com
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Some confusion in the marketplace - What is the difference between a Business Analyst (BA)?

and a Black Belt (BB) The role of a Business Analyst is quite common in the financial sector - that is not so much the case with other sectors. Sometimes when it comes to execution of large-scale projects, the first reaction of financial firm is to throw a BA at it. "Let them analyze the process and collect business requirements", as if we are already in the Analyze or Improve phase of a project. Other times, there seems to be downright confusion about the role of a BB vs. a BA.

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