|
With the Banking industry in a state of flux and competition more
aggressive, optimizing commercial and consumer loan operations is
becoming increasingly difficult. What's more with regulatory
compliance, fraud and the recent news of financial reporting abuses,
it's even more critical for your organization to find the
newest strategies and perspectives to counter these challenges and
achieve optimal performance in your loan operations area.
There is no better way to learn solutions and get the information you
need than by attending the 14th Annual BAI National Loan Operations
Conference, designed specifically for loan operations professionals who
are serious about improving service quality, productivity and
organizational profitability.
ProcessArc, Inc have been selected as speakers on the application of Six Sigma to reducing
cost and improving service levels in loan operations.
Case Study: Implementing Six Sigma to Reduce Operational Cost and
Improve Service Excellence
Lou Hafkin, Director of Operations, Business Loan Express
Sheila Shaffie, Principal, ProcessArc, Inc.
- Converting the sunk costs of Sarbanes-Oxley into an ROI via productivity improvements
- Ensuring sustainable growth through robust engineering and scalable processes
- Achieving a higher level of customer service
- Identifying optimal areas for applying the methodology to reap expected benefits
- Providing options for implementation strategy
http://www.bai.org/nlo/
|
