Simplify and Unleash:
One Bank’s Strategy for
Growth Through Six Sigma
In 2007, the CEO of a large national retail bank shrewdly detected trends that led him to believe the
recent growth in the mortgage industry was unsustainable. The CEO realized
the importance of strategically focusing on the retail division to make it lean and subsequently better
position his organization to weather the coming storm in the mortgage industry.
Fitting a Square Peg in a Round Hole
Why Manufacturing Six Sigma Will NOT Work in a Transaction-Based Financial Services Environment
In the late 1970s, most companies that signed on to Quality initiatives did so with their backs up against a wall. The leading U.S. based manufacturers were losing market share...
Improved Response Time
Increases Revenue for Global Lender
One global lender, in partnership with ProcessArc, a consulting firm specializing in Six Sigma for financial services, discovered that it was losing 40% of its applications at various process stages. Six Sigma helped reveal that slow response time was the key driver for the loss...
Six Sigma for Financial Transactions
Operational Cost Reduction in the Millions -- Back-Office Transactions
The financial services industry is faced with growing pressures. Differentiation is eroding as industry products and services become more of a commodity. Financial and regulatory constraints are growing...
Six Sigma for Financial Transactions
$4.5MM Operational Risk Reduction -- Wire Transfers
A medium size bank in the midst of a rapid growth cycle had one central concern: the scalability of their business processes. Management wanted to ensure that the bank possessed the required...
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