The Solution

Cost Reduction.  Risk Reduction. Incremental Revenue Gain. Service Delivery Consistency.  These are just some of the benefits that Lean Six Sigma delivers.

And the opportunity before us should not be wasted.  When times were good there was little impetus to change.  The focus now is on becoming lean: One that will be positioned for stable growth without having to add the incremental cost back in .  This is the time to create a systematic approach to cost control and service delivery quality by simplifying core processes.  A strategy that goes well beyond just head count reduction.  This is the time to leverage the management tools of Lean Six Sigma.

Our team at ProcessArc has leveraged Lean Six Sigma and Change Management tools to provide high performance, innovative solutions. For every $1 invested they have realized $700 in financial benefits.
Please contact us to find out how to start.

Latest News and Headlines

In collaboration with the American Society for Quality, ProcessArc will be providing webinars focused on the application of Lean Six Sigma to the financial sector. Click on the link to listen to the most recent presentation focused on Retail Banking:
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Lean Six Sigma Helps Risk Managers in Venezuela – At GMAC ProcessArc trained Black Belts continue to deliver quantifiable benefits.
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ProcessArc co-founders Sheila Shaffie and Shahbaz Shahbazi have signed a contract with McGraw-Hill publications to author a book covering the topic of Lean Six Sigma.
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CUNA Mutual Group selected ProcessArc, Inc. as their Lean Six Sigma partner.
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ProcessArc Training - Sreamlining Education for Financial Services

Industry specific training is the foundation to a successful Six Sigma endeavor.

A solid training program will ensure successful projects and successful projects lead to verifiable cost savings and improved customer service. Our proprietary FSSS program integrates three critical quality tools, Six Sigma, LEAN & Change management ensuring applicability.

Visit ProcessArcTraining.com
BB or BA?

Some confusion in the marketplace - What is the difference between a Business Analyst (BA)?

and a Black Belt (BB) The role of a Business Analyst is quite common in the financial sector - that is not so much the case with other sectors. Sometimes when it comes to execution of large-scale projects, the first reaction of financial firm is to throw a BA at it. "Let them analyze the process and collect business requirements", as if we are already in the Analyze or Improve phase of a project. Other times, there seems to be downright confusion about the role of a BB vs. a BA.

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