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January 22, 2010

Lean Six Sigma Helps Risk Managers in Venezuela – At GMAC ProcessArc trained Black Belts continue to deliver quantifiable benefits.

Seeking to strengthen the relationship between the regional Commercial Lending Center (CLC) and local operations, the Wholesale Department in Venezuela has been applying Lean Six Sigma principles to risk management efforts, a move that has helped improve the dealer review delivery time by 78 percent over the last three years.


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ProcessArc Training - Sreamlining Education for Financial Services

Industry specific training is the foundation to a successful Six Sigma endeavor.

A solid training program will ensure successful projects and successful projects lead to verifiable cost savings and improved customer service. Our proprietary FSSS program integrates three critical quality tools, Six Sigma, LEAN & Change management ensuring applicability.

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We sometimes hear from people that they struggle with “selling” the Six Sigma or Lean Six Sigma package to their executives. Perhaps it is viewed by people as too much change too fast or too lofty of an endeavor. Luckily there are other alternatives, where the culture of continuous improvement can be introduced in incremental steps.

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