TESTIMONIALS

Thomson Guaranty Bank Assurant Health
PrivateBancorp Metavante
Pekin Insurance Wauwautosa Savings Bank GMAC
Allied Capital Placer Sierra Bank Business Loan Express

“ProcessArc helped integrate new technologies combined with more efficient processes in our mortgage origination. The results were increased efficiencies; less “touches” and errors; and increased capacity despite a corresponding 20% reduction in headcount. Their professionalism and expertise made the transition seamless and welcomed by all associated.”

CEO, Regional Bank


“The content was excellent.  Combined with case studies I left the training session knowing exactly how and where to start with my projects”


“Excellent overview and QA session for executives.  I know that my company would benefit from the processes discuss during the seminar.”


“Thank you.  Excellent content, excellent delivery, excellent examples.”


“Outstanding seminar! This is a difficult subject to understand, but the speakers were very knowledgably and convey the key messages clearly”
“Exceptional presentation.  I greatly appreciated how the methodology was explained not just as a stand alone concept, but how it can also interface with regulatory requirements like Sarbanes Oxley”

“The training content was excellent.  When you’re done with the training you are able to see processes from the customer’s perspective, allowing you to not only reengineer your steps to be more efficient, but teach stakeholders to really understand what needs to be done to satisfy your customer’s most critical needs. I would definitely recommend ProcessArc training to others”


“I would definitely recommend the training.  I give it a 5 out of 5. I learnt the DMAIC process, steps and required tools to use for my Six Sigma projects.”


“I would refer ProcessArc training and services to others.  The training was applicable and relevant. I greatly appreaciated the combination of the LEAN and Six Sigma tools. Now I know when, how and why to use each methodology.”


“The training was excellent.  The biggest value-add was the trainer’s knowledge of our industry and how they transmitted the concepts.”


“The training was immediately applicable to me.  I had been struggling with how to get started on a number of revenue growth/cost containment initiatives.  The training provided me with an excellent roadmap to guide me through not only how to approach the initiatives, but also which ones to do first.  Thank you!”


 

ProcessArc Training - Sreamlining Education for Financial Services

Industry specific training is the foundation to a successful Six Sigma endeavor.

A solid training program will ensure successful projects and successful projects lead to verifiable cost savings and improved customer service. Our proprietary FSSS program integrates three critical quality tools, Six Sigma, LEAN & Change management ensuring applicability.

Visit ProcessArcTraining.com
BB or BA?

Some confusion in the marketplace - What is the difference between a Business Analyst (BA)?

and a Black Belt (BB) The role of a Business Analyst is quite common in the financial sector - that is not so much the case with other sectors. Sometimes when it comes to execution of large-scale projects, the first reaction of financial firm is to throw a BA at it. "Let them analyze the process and collect business requirements", as if we are already in the Analyze or Improve phase of a project. Other times, there seems to be downright confusion about the role of a BB vs. a BA.

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