WEBINARS |
May, 2010
In collaboration with the American Society for Quality, ProcessArc will be providing webinars focused on the application of Lean Six Sigma to the financial sector. Click on the link to listen to the most recent presentation focused on Retail Banking:
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Industry specific training is the foundation to a successful Six Sigma endeavor.
A solid training program will ensure successful projects and successful projects lead to verifiable cost savings and improved customer service. Our proprietary FSSS program integrates three critical quality tools, Six Sigma, LEAN & Change management ensuring applicability.
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| BB or BA?
Some confusion in the marketplace - What is the difference between a Business Analyst (BA)?
and a Black Belt (BB)
The role of a Business Analyst is quite common in the financial sector - that is not so much the case with other sectors. Sometimes when it comes to execution of large-scale projects, the first reaction of financial firm is to throw a BA at it. "Let them analyze the process and collect business requirements", as if we are already in the Analyze or Improve phase of a project. Other times, there seems to be downright confusion about the role of a BB vs. a BA. |
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