WHY LEAN SIX SIGMA NOW? |
The financial services industry is faced with growing pressures. Differentiation is eroding as industry products and services become more of a commodity. Financial and regulatory constraints are growing. There is an increased pressure on fees, returns and yields are lower and back office outsourcing is on the rise. Combined, these factors are creating an enormous pressure on profits. Today more than ever, there is an urgent need for the financial services industry to increase process efficiency and employee productivity.
As the world around it changes, the financial services industry has largely continued with the same processes and thinking that have proven successful in the past, but do not address the realities of today's business environment. The result? See figure at right. Most wasteful processes are invisible, which makes the task of improving them even more difficult. |
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Industry specific training is the foundation to a successful Six Sigma endeavor.
A solid training program will ensure successful projects and successful projects lead to verifiable cost savings and improved customer service. Our proprietary FSSS program integrates three critical quality tools, Six Sigma, LEAN & Change management ensuring applicability.
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| BB or BA?
Some confusion in the marketplace - What is the difference between a Business Analyst (BA)?
and a Black Belt (BB)
The role of a Business Analyst is quite common in the financial sector - that is not so much the case with other sectors. Sometimes when it comes to execution of large-scale projects, the first reaction of financial firm is to throw a BA at it. "Let them analyze the process and collect business requirements", as if we are already in the Analyze or Improve phase of a project. Other times, there seems to be downright confusion about the role of a BB vs. a BA. |
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