We provide a core skill set that empowers innovation, while driving CX and transformation. But we are mostly a misunderstood bunch of geeks. We are not exactly IT/technology people, we [...]
This is not a story about atelophobia, but its diametric opposite. This is a story about how seeking a “good enough” state in business process changes is not the right [...]
Would you ever build a house that would make a substantial dent into your savings without a blueprint? Of course not. That is like saying you want to pursue a [...]
Conceptually it sounds simple – let’s take a part of a process that is manual and apply algorithms to automate it. It is about creation of a virtual workforce. Its [...]
Over time we learn to accept things, our baselines shift. That also holds true for the performance of business transactions from the very simple to the very complex. And there [...]
In this webinar we will take you through a client’s journey of re-imagining the on-boarding of new customers. Also, you will learn how the newly designed process uncovered opportunities to [...]
The Lean Six Sigma book authored by the cofounders of ProcessArc, Inc. has been published by McGraw Hill, a leading global financial information and education company that helps professionals and students succeed in the Knowledge Economy. The McGraw-Hill 36-Hour Course: Lean Six Sigma book is aimed at educating managers and senior level executives on the components of launching a Lean Six Sigma initiative.