$25 million is wired out by a bank employee who thinks he is receiving instructions from his CFO on a video call. It turns out he was duped by Generative AI’s (GenAI) Deepfake technology. [...]
We are heading into the perfect storm: The 4th industrial revolution is upon us. There is a general labor shortage. And to complicate the matter even more, customer expectations are [...]
Agile and Lean Six Sigma need to coexist in harmony. These two powerful methodologies, when blended properly, can enable innovation & transformation. Learn how to best integrate them, harnessing their [...]
We provide a core skill set that empowers innovation, while driving CX and transformation. But we are mostly a misunderstood bunch of geeks. We are not exactly IT/technology people, we [...]
This is not a story about atelophobia, but its diametric opposite. This is a story about how seeking a “good enough” state in business process changes is not the right [...]
Would you ever build a house that would make a substantial dent into your savings without a blueprint? Of course not. That is like saying you want to pursue a [...]
Watch our 20 min presentation where we will discuss: Where RPA fits into the automation agenda Success requirements at a tactical level ProcessArc’s framework for RPA implementation
Conceptually it sounds simple – let’s take a part of a process that is manual and apply algorithms to automate it. It is about creation of a virtual workforce. Its [...]
Over time we learn to accept things, our baselines shift. That also holds true for the performance of business transactions from the very simple to the very complex. And there [...]
In this webinar we will take you through a client’s journey of re-imagining the on-boarding of new customers. Also, you will learn how the newly designed process uncovered opportunities to [...]
Simplicity, Visibility and Empowerment are three of the key elements impacting client experience. Simplicity sits at the core. Clients refer to it as “easy to do business with”. Concepts of [...]
Here are some basic numbers: In 2014 alternative lenders originated around $12 billion of loans of which $5 billion were small business loans (yes it is a small fraction of [...]
