The goal: to provide the highest quality of care in the most cost-sensible manner. To achieve this, there is a need for a proven, systematic and structured strategy to overcoming Healthcare challenges.
Lean Six Sigma for Healthcare has been successfully utilized by providers nationally to overcome the following challenges:
- Reducing operational cost
- Ability to adjust variable costs (primarily labor and supplies) as demand for services continues to shift
- Attracting, and compensating motivated employees other than physicians
- Lowering patient length of stay
- Improving patient flow through the system
- Increasing margins
- Increasing patient volumes
- Improving cash flow (re-imbursement rate, accounts receivable…)
Here is a sample of how Lean Six Sigma has been leveraged by Healthcare providers:
Kaiser Permanente Colorado – Improved Medicaid enrollment processes. A three-month project resulted in a 45 percent gain in Medicaid membership while increasing Medicaid revenue by more than $1 million.
Mercy Medical Center Emergency Department – improved process flow, patient satisfaction scores rose from the 30th to the 95th percentile.
The Nebraska Medical Center – Improved the completeness and availability of physician orders for patients; the project was part of a Six Sigma program that has returned about $7.5 million in savings.
Valley Baptist Health System – Improved staff scheduling, resulting in an overall reduction in the hourly cost of overtime and agency use, translating to $460 thousand in potential savings.
St. Joseph’s Hospital – Created a healthcare facility aimed at reducing errors and promoting patient safety and satisfaction through design.
Miami Hospital – Reducing Average Length of Stay in Minor Treatment Center by over 50 percent
Columbus Regional Hospital – Reducing Discharged Not Final Billed Resulting in One-Time Cash
Exceeding $2 Million
Red Cross Hospital – Reduced complexity in Hiring Personnel
ProcessArc’s Lean Six Sigma for Healthcare solution set is industry specific. It has been stripped of its manufacturing complexity, increasing its applicability to the sector. This means that you will reach your lean goals faster. Our expertise creates a competitive advantage for you.