WHAT MAKES OUR TRAINING UNIQUE?
MODULES FOR HARD &
- With ProcessArc training, there are two distinct set of skills your workforce needs to learn to become proficient in CX: hard skills & soft skills.
- Interconnected and interdependent – these are the yin and the yang of ProcessArc training, which, once mastered, will result in a workforce that is process-smart, people-smart and ready for any CX challenge.
MODULES IN BITE SIZE
- It’s far easier for people to digest course material when it’s dished up in bite-sized pieces, which is why our modules are – in most cases – no more than two to three hours.
- So, unlike most corporate training courses, your employees are not AWOL from their workstations for days on end.
COMPETENCIES FOR THE
- Design mindset and CX
- Cognition & Complex Problem Solving
- Social intelligence
EMPOWER YOUR TEAM TODAY
WITH THE ProcessArc CX TRAINING PROGRAMS