WHY ProcessArc?
EXPERIENCE
Over a 20-year period, we have trained over 1 000 people from over 65 companies. 70% of this training has been from repeat and referral customers.
INSIGHTS
We know what works best in teaching critical skills such as complex problem solving, social intelligence, design mindset and CX.
IMPLEMENTATION
Our training methods drive deep learning and prepare employees to quickly implement the new skills.
BOTTOM LINE
Our holistic approach to CX training, means a better ROI from your training budget.
WHAT MAKES OUR TRAINING UNIQUE?
01
MODULES FOR HARD &
SOFT SKILLS
- With ProcessArc training, there are two distinct set of skills your workforce needs to learn to become proficient in CX: hard skills & soft skills.
- Interconnected and interdependent – these are the yin and the yang of ProcessArc training, which, once mastered, will result in a workforce that is process-smart, people-smart and ready for any CX challenge.
MODULES IN BITE SIZE
PIECES
- It’s far easier for people to digest course material when it’s dished up in bite-sized pieces, which is why our modules are – in most cases – no more than two to three hours.
- So, unlike most corporate training courses, your employees are not AWOL from their workstations for days on end.
02
03
COMPETENCIES FOR THE
FUTURE WORKFORCE
- Design mindset and CX
- Cognition & Complex Problem Solving
- Social intelligence
EMPOWER YOUR TEAM TODAY
WITH THE ProcessArc CX TRAINING PROGRAMS
