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ProcessArc — Customer Experience Architects
WorkshopLean Six SigmaASQ-approved curriculum

Work-Smart (Work-Out)

Based on GE’s Work-Out: bring every side of a process together, agree a faster path, and implement leadership-approved actions within 90 days.

Program overview

This course is about implementing meaningful solutions with speed. GE’s Work-Out process, created in 1988 to drive productivity, has been applied by companies worldwide.

Work-Smart identifies an area in need of improvement and brings together people from all sides of the process to find a better, faster path. Recommendations are tied to action plans that, once approved by leadership, are implemented within 90 days.

You'll learn how to

  • Identify and assess where you have opportunity
  • Prepare requirements and lay the groundwork for success
  • Conduct the Work-Out (Kaizen) event
  • Present the results and secure decisions
  • Ensure action plans are implemented

Who should attend?

Managers and team members from every function involved in a process.

Expected outcome: Shorter cycle times, more capacity and an empowered workforce, within 90 days.

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