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ProcessArc — Customer Experience Architects
ASQ-approved curriculumFor individuals & enterprises

Lean Six Sigma, built for financial services.

Seven programs, from a 2-hour executive briefing to Black Belt certification. Taught by GE-trained Master Black Belts who wrote the McGraw-Hill book. Answer four questions and we'll tell you which program is right for you, and why.
Typical benefit per Black Belt project
$250K+
Typical benefit per Green Belt project
$100K+
From repeat & referral clients
70%
Professionals trained
1,000+

Why Lean Six Sigma, now

Process thinking, problem solving, and processes ready for AI.

Lean Six Sigma teaches the thinking skills today's market rewards. Your people learn to see work as a process, test it with data, and fix the cause rather than the symptom. Analytical thinking is the top core skill employers look for: 7 in 10 call it essential (World Economic Forum, Future of Jobs Report 2025).

Those skills pay off twice. Customers get faster service with fewer errors. And your processes become ready for AI, because a process that is mapped, measured and stable is one you can automate safely.

Most Lean Six Sigma training was built for factories. Ours was built for financial services, and the American Society for Quality (ASQ) approved it as the standard for the sector.

  • Process thinking

    See work end to end, across hand-offs, teams and systems.

  • Problem solving

    Find the root cause with data before changing anything.

  • Better customer experience

    Fewer errors, fewer hand-offs and faster answers.

  • AI-ready processes

    Simplify and stabilise a process first, so automation pays off.

The programs

Seven programs, one for every level.

Not sure which? Take the assessment →

Know what you need? Let's schedule it.

Tell us which programs and how many people. We'll send dates, format options and pricing.

Contact us for dates and pricing

Find your program

4 questions. The right program, and why.

Answer for yourself, or for the people you want to train.

Question 1 of 4Lean Six Sigma
Which best describes your role (or the people you’re training)?
Takes about a minute

For enterprises

An enterprise deployment, not a class.

Leaders align first, Black Belts lead, Green Belts support, every employee shares the language, and our Master Black Belts coach throughout until benefits are realised.

Plan a deployment with us
  1. 01

    Executive alignment

    Strategy, targets and project selection

  2. 02

    Black Belts lead

    Trained on your highest-value projects

  3. 03

    Green Belts & employees

    Capability across every function

  4. 04

    Coaching to results

    Benefits measured and sustained

FAQ

Common questions.

What is Lean Six Sigma?

Lean Six Sigma combines Lean (removing waste and delay) with Six Sigma (removing errors and variation), plus the change management that makes improvements stick. Organizations use it to cut operating cost, reduce risk and speed up service.

Which Lean Six Sigma belt do I need?

Senior leaders start with Executive Essentials (2 hours). Functional experts who improve their own area take Green Belt (one week). Dedicated leaders of cross-functional projects take Black Belt (two weeks plus an applied project). Frontline teams take the 4-hour Employee Essentials. The assessment on this page recommends one for you.

Is ProcessArc’s Lean Six Sigma training specific to financial services?

Yes. Our proprietary curriculum was approved by the American Society for Quality (ASQ) as the standard for financial services and is taught with real industry case studies from banking, lending and fund services.

Can individuals enrol, or only companies?

Both. Individuals can join programs to build their careers, and organizations can request training tailored to their own processes and teams.

What results do Lean Six Sigma projects deliver?

Projects of Green Belts who complete our training typically exceed $100,000 in benefits, and Black Belt projects typically exceed $250,000. Firms that deploy Lean Six Sigma with us realise more than $5M in annual benefits.

Ready to schedule your Lean Six Sigma training?

Tell us who you want to train. We'll send dates, format options and pricing, and help you choose the right programs.

Contact us for dates and pricing